Ignoring Online Reputation Management - The silent killer for businesses

A high degree of visibility around companies, services, products and brands is prevalent currently in the age of the internet. In such a scenario, defending a brand’s reputation against negative reviews or promoting positive reviews has become extremely critical for a business’ success. Today, brands have various modes of interacting with their customers. Similarly, customers utilize various channels for their online purchase. They also have the freedom to post reviews and comments for millions...



Read Blog
Managing Corporate Information Assets with Efficient Enterprise Search & Retrieval

As a practice, Enterprise Search & Retrieval (ESR) has been around in a rudimentary form ever since computers and IT were employed for enterprise needs. However, with the massive explosion of data produced, shared and consumed, ESR has become all-pervasive for small businesses as well as large business houses. Typically, ESR coverage spans organization-wide internal or private search systems rather than using the Internet. So, what is ESR actually? ESR can be defined as the use of...



Read Blog