Job Role: SME – VMware
Job Location: Gurgaon
Years of Experience: 8 to 12 years
Specialty / Needs to Specialize in : VMware Admin
Job / Role Description: To work in a 6 AM-11 PM  technology restoration and availability command center as a  VMware L2/L3

Technical Skills required:

  • Define, build and maintain in good operational conditions complex technical environments with respect to SLAs.
  • Install, Configure & Manage VMware vSphere 6.0 ESXi Infrastructure.
  • Experience in high level diagnostics & troubleshooting on VMware vSphere 6.0 ESXi.
  • Excellent troubleshooting and System Administration skills on VMware products and tools.
  • Experience working on vSAN configuration and troubleshooting.
  • OS / Patch Release management and manage Hosts patching via Update Manager Plug-in.
  • Configure and Manage HA, DRS , SDRS, Resource Pools clusters.
  • Manage Backups and Restore, along with understanding of VMware Snapshots.
  • Configure and Manage Monitoring Alerts w.r.t VMware Hypervisors and VM’s
  • Perform Capacity and Performance reports for Cluster , Hosts , Storage , VM’s etc.
  • Manage Resources like CPU / Memory / Disk and manage respective resource bottleneck.
  • Experience in performance tuning of VMware servers and Virtual sessions and management of servers resources between virtual machines.
  • Experience in P2V, VMotion, Storage VMotion, FT etc.
  • Experience on ESXi 6.0 Architecture and vSphere Web Client.
  • Installation and Configuration of ESXi, HA and DRS Clusters, Virtual Center and troubleshooting on HS, DRS, VMotion etc. issues.
  • Management & configuration of Virtual Center and plugins like Update Manager.
  • Knowledge and hands-on on vROps.
  • Knowledge of Basic Networking concept.
  • Run Maintenance (Performance, Break fix, Troubleshooting, Health Check)for VMware vSphere 6.0 environment.
  • Good knowledge on blade servers: Dell, HP, Cisco UCS
  • Scripting skills – shell, batch, PowerShell, etc.
  • Hands on experience with storage or at an expert level with IBM/HP/EMC/NetApp storage in block and file services: FC, iSCSI and NFS
  • Knowledge of networking and storage protocols: NFS, CIFS, TCP/IP, Fibre Channel, Storage Area Network.
  • Experience working with external providers in the day-to-day support of hardware installation, repairs and decommissioning
  • Must be able to create and modify PowerCLI scripts for day to day management of virtual environments
  • Strong experience in Troubleshooting VMware related issues
  • Experience with Operating System Windows and Linux

Soft Skills required:

  • Attention to Detail
  • Quality Focus
  • Skill in using analytics, logic and reasoning to troubleshoot issues and find   the best solutions to overcome challenges
  • Promoting Process Improvement
  • Flexibility in work in night shifts
  • Must have a passion for providing excellent support to all types of users as well as impeccable verbal and written communication skills
  • Must possess organizational proficiencies to multitask and work in a fast-paced environment with minimum supervision
  • Must be a team player and have the ability to interact with multiple levels of personnel within the organization
  • Must be highly motivated, self-starting, and committed to achieving results and have a strong sense of ownership and follow-through to resolution
  • Must have strong problem solving skills and be able to come up with creative and flexible solutions

Primary Responsibilities:

  • Correlation and diagnosis of events
  • To represent the team during any high impact incidents and through the problem review process.
  • Interact with vendors for support and issue identification.
  • Proactively seek information and utilize analytical and creative problem solving skills along with standard Processes and technologies.
  • Remediation of issues quickly and effectively to reduce business impact.