Technical Skill requirements:

  • 5-7years experience in SFDC & Service MAX application
  • Minimum 3-4years experience in L3 Production Support
  • Hands on configuration and Customization of Service Max application
  • Good understanding of PM Engine, ServiceMax MFL & iPad Mobility tools
  • Proficiency in configuration and customization in Salesforce.com, Apex and Visual force technologies. Must have good understanding of Overall SFDC Architecture & landscape.
  • Must have good knowledge & work experience in SFDC configuration, customization, programming with APEX Class / Triggers / APIs, Visual Force and implementing new instances of Salesforce.com application from scratch. 
  • Hands on work experience with Salesforce.com web services, WSDL and other Integration aspects are desirable.
  • Understanding & work experience in integrating salesforce.com application with external applications.
  • Should have good work experience in Reports and Dashboards.
  • Good understanding of web technologies HTML, CSS etc

Functional competencies

  • Good communication skills. Must be able to manage interactions with various stake holders across multiple countries.
  • Must have minimum of 5+ yrs of IT experience with min 3+ years of hands on experience in Salesforce.com application.